Frequently Asked Questions

Products like Toner Cartridges and Medical supplies are commodities.

You can buy them almost anywhere. The web has thousands of sites selling exactly what you sell. So, how do you differentiate from the masses?

Our business was founded upon the principle that if you spend the extra time to take care of your customers, they will take care of you.

In today's market you have to offer something besides cheap pricing. You need a solid product, great service and an easy way for customers to interact with you. These will ultimately lead to longevity and loyalty in your customer relationships.

By taking the time to build a custom order form for your customer and connecting them directly to you, you are doing exactly opposite of what every other website does - they make the customer to all the work to place an order.

With EasyOrder you do everything for the customer so they have the simplest ordering experience possible. It's a simple concept, but it works.

With EasyOrder, you have the freedom to onboard an unlimited number of customers, and we actually encourage you to do so. We've designed our platform to accommodate as many customers as you need. In fact, many of our subscribers successfully manage customers with hundreds of locations spanning the entire country, all thanks to the capabilities of EasyOrder.

What's even more exciting is that our platform often paves the way for expansion.

Subscribers frequently begin by setting up just one location within a larger company. The company is so impressed with the ordering experience that they decide to extend our subscribers services to all the company's locations over time.

We've been there to assist subscribers in setting up accounts for 500+ customer locations when they land large accounts, showcasing the scalability and potential of EasyOrder.

We understand that your customer data is of paramount importance and should remain confidential. Rest assured, we've implemented robust security measures to ensure the safety of your data. Our application is fortified with Secure Socket Layer (SSL) encryption, providing 100% digital security for all your information.

From the moment you sign up for our free 30-day trial, you are automatically protected by our Non-Disclosure agreement, demonstrating our commitment to safeguarding your data. You can also find detailed information in our privacy policy, accessible at the bottom of any page on our website. It's important to note that your customer data is exclusively utilized to meet your and your customers' ordering requirements.

We're proud to share that many of our subscribers, including those with high-security government clients, trust EasyOrder without any issues. In the event that you decide to cancel your subscription, rest assured that all stored customer data is promptly deleted along with your account. Your data security remains our top priority throughout your journey with us.

We've recently introduced a significant upgrade to our customer and order form creation system in Monster. Now, we offer an intuitive "Wizard" feature that guides you through the setup process with clear, step-by-step instructions.

This streamlined approach makes it hassle-free for both administrators and customers, ensuring a seamless experience for all.

Our application is entirely in the cloud (web-based), offering you the convenience of managing Monster without the need for any installations. It's accessible from any device with an internet connection, whether it's a computer, tablet, or mobile phone.